Privacy Policy

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Here is an expanded and detailed Privacy Policy for DopaCars, LLC, suitable for a real-world cargo van rental website. This version includes GDPR/CCPA-friendly clauses and more transparency in data use and protection practices:

Effective Date: January 1, 2025
Last Updated: June 7, 2025

DopaCars, LLC (“DopaCars”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at www.dopacars.com (“Site”) or use our services, including van rentals, account creation, payment processing, and customer support.

We collect both personal and non-personal information in several ways:

• Full name, phone number, email address
   
• Driver’s license number and issuing state
   
• Date of birth
   
• Physical and billing address
   
• Business name and Tax ID (if applicable)
   
• Payment details (credit card info processed via a secure payment processor)
   
• Rental history and communication records
   

When you interact with our website or mobile tools, we may collect:

• IP address and device ID
   
• Location data (if enabled)
   
• Browser type, operating system
   
• Session duration, page views, and clickstream data
   
• Referral source (how you arrived at our site)
   

We use cookies, web beacons, and similar tools to:

• Recognize returning visitors
   
• Remember user preferences
   
• Analyze site traffic and improve performance
  You can adjust your cookie settings through your browser.
   

We use your data to:

• Process reservations and verify eligibility
   
• Provide customer service and respond to inquiries
   
• Authenticate identity and conduct background checks if necessary
   
• Charge for services and issue refunds
   
• Send transactional and promotional emails (you can opt-out of marketing)
   
• Improve website functionality and user experience
   
• Comply with legal and regulatory obligations
   

We do not sell your personal information. However, we may share it with:

• Payment processors (e.g., Stripe, Square)
   
• Identity and driver verification services
   
• Cloud hosting and analytics providers (e.g., Google Analytics)
   
• Email communication tools (e.g., Mailchimp, Zendesk)
   

We may disclose personal data when:

• Required by law, subpoena, or legal process
   
• Necessary to investigate or prevent fraud, abuse, or threats
   

In the event of a merger, acquisition, or asset sale, your information may be transferred to the new business entity.

You can access, update, or correct your personal data by contacting us.

You may request deletion of your data, subject to legal and operational requirements.

You can unsubscribe from marketing communications at any time via the link in our emails.

We currently do not respond to browser-based DNT signals due to lack of industry standard.

We retain personal data only as long as necessary to:

• Fulfill rentals and services
   
• Meet legal, tax, or regulatory requirements
   
• Enforce our terms and resolve disputes
   

Once no longer needed, data is securely deleted or anonymized.

We implement industry-standard measures to protect your information:

• SSL encryption on all web traffic
   
• Secure payment processing (PCI-DSS compliant)
   
• Role-based access controls for employees
   
• Regular system updates and vulnerability scans
   

However, no method is 100% secure. Use of our services is at your own risk.

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from children. If we discover that we have collected information from a minor, we will delete it immediately.

If you are accessing our services from outside the United States, be aware that your data will be transferred to and processed in the United States. By using our services, you consent to this transfer.

Our site may contain links to third-party sites (e.g., insurance providers or payment portals). We are not responsible for their content or privacy practices.

If you are a California resident, you may have the right to:

• Request disclosure of categories and specific pieces of personal data we collect
   
• Request deletion of your personal data
   
• Opt-out of the sale of personal information (we don’t sell your data)
  You can exercise these rights by contacting us at: privacy@dopacars.com
   

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services constitutes your agreement to the revised policy.

If you have questions or requests related to this Privacy Policy, please contact us:

DopaCars, LLC
Email: privacy@dopacars.com